Junior Logistics Manager Customer Service (m/f/x)

Benefits

• Optimum work-life balance – balance through flexible working time models
• Earnings with attractive additional benefits – fair payment according to the Equal Pay model as well as annual special payments and bonuses and allowances above the standard pay scale
• Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
• Global further training opportunities – development of career prospects with international, Group-wide further training and development opportunities
• Social security – company pension scheme with generous employer contribution
• First-class catering – with on-site facilities such as a canteen and cafeteria
• Flexible mobility – employee car park and travel allowance

Tasks

• Proactive customer communication regarding AOG orders and continuous status updates
• Analysis of logistical and technical options for fast and efficient responses
• Search for logistics solutions (parts relocation, buyback, FAL cannibalisation) and alternative parts to ensure on-time delivery
• Maintaining customer relationships by providing timely updates on material availability and meeting delivery deadlines
• Close cooperation with back offices for up-to-date information and system optimisation (SAP & Salesforce) as well as further development of tools
• Preparation and participation in regular meetings with CLMs and customers
• Preparation of weekly reports, especially for strategic customers

Qualification

• Completed vocational training, for example as an industrial clerk with versatile further training (SAP, Excel, project controlling)
• Several years of specialised experience in the aforementioned area
• In-depth user knowledge of MS Office and SAP
• Proficient in German and English, additional language skills an advantage
• Existing work permit for the EU